Partner Success Manager
Partner Success Manager
OptiMonk is a world-class AI-powered personalization tool with a mission to provide online stores with solutions that help them effectively turn visitors into customers. Did you know that OptiMonk is among the most popular and highest-rated marketing software solutions? We work hard to build an exemplary company culture. Our team members can work up to 100% remotely, and we also have an office in Debrecen. 🏠
We are looking for a Partner Success Manager who will act as the main point of contact and trusted advisor for our clients. You will be responsible for reviewing AI-based marketing plans, as well as developing and maintaining strong partner relationships.
What will your responsibilities be?
Customer relationship management: Your task will be to ensure customer satisfaction. You will actively communicate with OptiMonk’s sales team and with clients.
Project management: Planning, tracking, and supervising your projects. Together with the Senior Partner Success Manager, you will coordinate collaboration with clients, monitor timelines, and ensure results are delivered.
Product development suggestions: You will monitor market trends and emerging technologies and propose ideas for product development.
Data analysis and reporting: Identifying personalization opportunities based on OptiMonk’s proprietary know-how and data provided by clients.
Marketing support: You will support the marketing team with insights gained from customer relationships and data to help design more effective campaigns.
Onboarding: You will personally contribute to the onboarding process of new subscribers, help set up successful campaigns, and optimize them.
OptiMonk events: Participation in conferences and workshops
What we expect from you:
Strong communication skills
Strategic thinking and solid problem-solving abilities
Ability and willingness to work independently
Proactivity and openness to continuous development
Affinity for AI and interest in AI-based solutions
Advantages:
Experience in online marketing
English language proficiency
What we offer:
Competitive salary and benefits package
Dynamic and high-quality work environment
Home office / remote work opportunity
Professional development opportunities
Open and supportive team